Skip to main content

Market retail contracts

Market retail contracts are specific gas and electricity offers from AGL.

What is a market contract?

Market contracts are gas and electricity offers from AGL that can include additional benefits like discounts, fixed rates or credits. The terms and conditions under market contracts are different from our standard retail contracts.

Our general terms and conditions are important contractual documents and we encourage you to review them as well as any recent changes.

Residential customers

You’ll be on a market contract if you accept any of these plans:
 

AGL Smart Saver

AGL Netflix Plan

AGL Solar Savers

AGL Three for Free

AGL Savers

Small business customers

You’ll be on a market contract if you accept either of these plans:
 

AGL Business Smart Saver

AGL Business Savers

Terms and conditions

Market Contract Terms and Conditions

NSW, VIC, QLD and SA Market Contract Terms and Conditions (PDF) WA Market Contract Terms and Conditions (PDF)

Variation to Market Retail Contract General Terms for Western Australia

AGL has varied its Market Retail Contract General Terms following recent changes to regulatory requirements applicable to small gas customers in WA. These include:

  • changes to the notice requirements for a variation to gas rates and charges;  

  • the inclusion of new protections for vulnerable residential customers; and

  • changes to the payment assistance available if you are having trouble paying your bill.

Fee schedule

  • NSW Market Retail Contract Fee Schedule (PDF)

Note: For Ampol Energy customers due to be transferred from 27 October 2025 (subject to regulatory approval) the fees are as follows:

  • NSW Ampol Energy Market Retail Contract Fee Schedule (PDF)

  • QLD Market Retail Contract Fee Schedule (PDF)

Note: For Ampol Energy customers due to be transferred from 27 October 2025 (subject to regulatory approval) the fees are as follows:

  • QLD Ampol Energy Market Retail Contract Fee Schedule (PDF)

 

  • SA Market Retail Contract Fee Schedule (PDF)
 

Note: For Energy Locals SAVPP customers who transferred to AGL from 9 May 2026, the fees are as follows:

  • SA VPP Fee Schedule (PDF)

 

  • WA Market Retail Contract Fee Schedule (PDF)

What to expect if your contract is coming to an end